Why you need it:
The amount and quality of the content offered by a streaming service, whether it’s audio or video, are not the only thing influencing the decision of a customer to stick with the service or look for another platform. Customers want an application that is fully functional, delivers steady performance, and offers an engaging user experience.
These are the aspects we took into consideration when designing this testing checklist. Find out what to pay attention to when evaluating the quality of an OTT product and use it in designing your own media testing strategy.