CRM & ERP Software Testing

Ensure the strength, security, stability, and scalability of your CRM or ERP solution with our foolproof ERP & CRM QA approach.

CRM software testing and ERP software testing

ERP and CRM systems have inherently similar purposes but are aimed at different user categories. Both of these solutions are designed to streamline the processes and give an easy, secure access to valuable data. An ERP system is typically designed to manage the work within the organization, while a CRM solution is the most effective way to monitor and adjust the communication between the company and its clients. Companies that made the switch to ERP and CRM solutions are never going back to the old ways of data management. That is why the CRM and ERP market only continues to grow.

At the same time, like any software solution dealing with core processes and sensitive data, a CRM or an ERP system cannot survive without testing. Only thorough, all-encompassing ERP and CRM QA testing can give you confidence in your solution and give you room for growth. Whether you are developing a CRM or ERP solution for use within your company or you are planning to sell it to other organizations, timely testing of ERP software or CRM solutions can save you a lot of trouble. A security issue, the system’s lack of stability, a faulty UI, or an unexpected crash at the first sign of peak load are all problems that can seriously harm your business but can be easily avoided with ERP and CRM testing.

Our CRM and ERP testing process is designed to cover all the bases. Regardless of your project’s scale, complexity, or business specifics, we are confident that we will find a solution that works for you. We have years of ERP and CRM QA expertise and a flexible approach to any project, which means you can trust us with every aspect of testing and expect a 100% positive result.

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Why choose CRM and ERP software testing

  • Faster implementation
    When you develop a new software solution, you want to implement it as quickly as possible and for your solution to start generating revenue. Early ERP and CRM testing will become the essential bridge between the development of a new product and its successful implementation.
  • Lower risk of failure
    There is so much riding on the stability of a CRM or ERP system that you cannot afford even a small chance of failure. With our thorough approach to ERP/CRM QA testing, you can rest assured every single component of your solution will be tested for stability and any risk of failure will be eliminated.
  • Data security
    To say that security is the most important component of a CRM or ERP solution would be an understatement. Users entrust their CRM/ERP systems with tons of sensitive data, including sales, marketing, financial, HR, and legal information. Our testing expertise will help your solution become more secure than ever.
  • Audience recognition
    There is no shortage of solid CRM and ERP products out there, so how can you gain that valuable competitive edge? The answer is through testing! Both CRM and ERP testing services are meant to make your solution strong, attractive, and ultimately better than its closest competitors who may not pay the same amount of attention to testing.

Advantages of our ERP & CRM QA testing

  • Flexible approach

    Over the years, we have developed an effective CRM and ERP testing process that never fails. However, we are also completely open to doing things your way. Just tell us what kind of services you need and at what terms, and we will do our best to accommodate.
  • All-encompassing testing

    The ultimate goal of our testing process is to ensure a consistent, high-quality software product. This is why our approach to testing is to never miss a single detail or bug that can disrupt the functionality and performance of your ERP or CRM solution.
  • Full platform coverage

    Effective CRM testing is only possible when you test your solution on multiple platforms and devices. Luckily, there is no need for you to buy every device that has ever existed because we have over 250 different devices at hand and available for testing.
  • Help where you need it

    Software testing outsourcing is the preferred solution for thousands of Western companies. It’s cost-effective, gives you the same exceptional quality of testing you expect, and is available no matter where you are or where your ERP testing services provider is located.
  • Wide range of methodologies

    QA is one of the most rapidly growing industries, and new methodologies become popular within months. TestFort keeps up with every new development in the industry, which is why our testing services will be the perfect fit for you regardless of the methodology you use.
  • Customer satisfaction

    In two decades of successful CRM and ERP QA, one thing became clear to us: the satisfaction of our clients is what matters the most to us. This is why we are prepared to do anything to meet your demands and make sure you are happy with our work.

Our CRM/ERP testing process

  • Project setup

    • Tech requirements
    • Business requirements
    • Test scope assessment
    • Launch of documentation
  • Test planning

    • Requirement Traceability Matrix
    • Effort estimation
    • Defining the risks
    • Developing the test plan
  • Environment setup

    • Hardware configuration
    • Software configuration
    • Test scenario creation
    • Test data preparation
  • Test execution

    • Performing the tests
    • Capturing the results
    • Tracking the defects
    • Analyzing the findings
  • Project closure

    • Report summary
    • Improvement suggestions
    • Finishing the documentation
    • Project acceptance & maintenance

ERP & CRM software testing results

  • Streamlined processes
    The main purpose of a successful CRM or ERP solution is to bring order to the internal and external processes within the company. A solid ERP/CRM system can give you a clear perspective on how things are going and what can be improved. However, this is only possible when your solution is thoroughly tested and flaw-free. This is exactly what you get with our ERP and CRM testing.
  • Higher revenue
    Whether your solution is intended for use within your company or you are planning to provide it as a service to other enterprises, the connection between a strong ERP/CRM system and high revenue is clear as day. The more effort you invest into testing your solution, the more precise and effective the CRM/ERP testing process is, the more money your solution will make in the long run.
  • Scalable success
    When developing a software product, you shouldn’t focus only on the immediate success. Without growth, your solution will eventually enter a stagnation phase. However, rapid growth is only possible when you are confident in the quality of your solution. When the existing CRM or ERP solution is working like clockwork, you can scale it and maintain your uncompromised trust in your product.
  • Meeting business goals
    You develop a proprietary software solution with a clearly defined goal: to generate revenue for your company, to improve various processes in your organization, to set a new data management standard, or all of the above. Timely and comprehensive ERP and CRM QA is one of the key steps to meeting your business goals. And using our QA services will give you all the testing expertise you need.

We Work With

Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

Software is everywhere around us, and it’s essential for your testing team to be familiar with all the various types and platforms software can come with. In 21+ years, our QA team has tested every type of software there is, and here are some of their specialties.

There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

The success of a software project depends, among other things, on whether it’s the right fit for the industry it’s in. And that is true not just for the development stage, but also for QA. Different industry have different software requirements, and our team knows all about them.

Icon Manual Testing

Maximum precision and attention to detail for a spotless result.

Icon Testing Automation

We’ll automate thousands of tests for all-encompassing coverage.

Icon Testing Outsourcing

Outsource your testing needs to a team of experts with relevant skills.

Icon Testing Consulting

Overhaul your QA processes to achieve even more testing efficiency.

Icon QA

Thorough Quality Assurance for a project of any scale or complexity.

Icon API Testing

Verify the correct operation of as many APIs as your project needs.

Icon IoT Testing

Stay ahead of the growing Internet of Things market with timely testing.

Icon Web Testing

Reach out to even more customers with a high-quality web application.

Icon Mobile App Testing

Help users fall in love with your mobile app with our texting expertise.


Make sure your CRM/ERP system meets the needs of the stakeholders.

Icon Desktop Application Testing

We’ll check the stability, compatibility, and more of your desktop solution.

Icon Functional Testing

Is your app doing everything it’s supposed to? We’ll help you find out!

Icon Compatibility

Check how your solution works on different devices, platforms, and more.

Icon Usability

Find out if your software solution provides an engaging user experience.

Icon UI

Make sure your application’s UI logic works for all categories of users.

Icon Regression

We’ll verify the integrity of your application after recent code changes.

Icon Online Streaming & Entertainment

Stay on top of the media industry with a technically flawless solution.

Icon eCommerce & Retail

Does your store meet customer needs? We’ll help you know for sure!

Icon HR & Recruiting

Streamline HR processes with a solution that works like a clock

Icon Healthcare

Test the functionality, stability, scalability of your app and more.

Icon Fintech & Banking

Give your users what they want: a powerful, secure fintech product.


Clients Reviews

"TestFort has been a great asset in helping us securing the quality of our Toolbars. When we needed quick help they were there for us and gave us access to a full team of testers within a matter of a few days. Over the course of our two years of partnership I have come to rely on TestFort for providing quality resources both in testing and development at a reasonable rate..."

Peter Kalmstrom, Product Manager, Skype

"A financial services company hired TestFort to provide QA testing for their app. The team performed functional testing, reported all bugs and defects to the client's team, and collaborated to fix those issues. The most impressive thing about this company is their promptness, speed, and efficiency in testing."

Head of E-Channels & Product Management , Kuwait City, Financial Services Company

"TestFort QA Lab's work was productive and highly critical for the client's success. The team communicated regularly with the client, allowing them to provide their feedback about the progress. They've met the company's expectations and they were always willing to help the client."

Eric Bade, CTO, Ricma

"TestFort QA Lab’s work has helped reduce app bugs. Thanks to them, the quality of the client’s software releases has significantly improved. The remote team excels at communication, as they’re able to overcome geographical and cultural barriers. They’ll continue to be a trusted partner".

Brad Marks, VP of Product, Freckle IoT

"TestFort has consistently delivered quality product for us and have been very accommodating when we were on tight schedules to complete our projects on time. We look forward to our continued development efforts with their team..."

Nick Brachet, CTO, Skyhook

"After working with numerous companies around the world and resulting in differing experiences for our holding, we came across TestFort and started to work with them on a single project and limited resources. Thanks to very professional technical strategy, well-managed approach and methods in implementation and taking our solution to market and the team’s exceptional dedication, since that time our cooperation significantly evolved, we extended our team with more professional resources..."

Jon Sugihara, President & Co-Founder, Perx

"Our development experience with TestFort Software has been fantastic. They have adapted to each of our projects. When we decide to take a project in a different direction they efficiently change direction with us and provide guidance and new milestones. We have been working with TestFort Software for almost three years and our relationship with them has been great. We would highly recommend TestFort Software for every type of project - simple or complex!.."

Simple Devices, Universal Electronics, Inc.

"Our cooperation with TestFort team (QA division of QArea) has a long history, multiple projects, dating back to early 2005. Compared to other companies, TestFort team provides top notch quality of testing services. They widely and, what is important, correctly applied automated testing throughout our projects. Their non-trivial approach to tasks solving and deep understanding of the subject combined with stable and highly professional team allows them to reach excellent results. When we started our new project, which is under way now, we engaged several outsourcing companies – but after a few months into testing cycle we decided to move all of the QA activities to TestFort, since we weren't getting the same high quality results from another company as we are getting from TestFort..."

Marc Cenedella, Founder & CEO, Knozen, Inc.

"During the past year TestFort has become one of our trusted development partners for Windows Phone 7 and I have no hesitation recommending them as an excellent company and software development provider to do business with."

Max Zilberman, Senior Architect, Microsoft

"During the past 4 years, TestFort has proven to be an excellent company and a great asset by providing exemplary Quality Assurance services for all Dashlane platforms (Windows, Mac, iOS, Android, Web). TestFort is playing a critical role in our quality strategy, thanks to the devotion of their testing teams to the project. I can definitely recommend working with them."

Raphael Rodrigues, Director of Quality Assurance and Localization, Dashlane

"TestFort has played a critical role in the development of They have been able to become a part of the core team very quickly and develop amazing features that perform under the highest performance and demand requirements possible. They possess the highest level of business cooperation, an outstanding sense of responsibility and delivery of quality work..."

Paul Berry, CTO, Huffington Post

Types of software testing we do

  • Functional testing

    Before you can move on to the types of CRM and ERP software testing that are specific to your solution, you need to make sure that the essential functionality of the system is working as intended. Our exhaustive approach to functional testing helps you ensure just that. Go to page
  • Performance testing

    A CRM or ERP solution should be well-equipped to handle any amount of load. When your system gives up after an unexpected increase in traffic or data, it’s not going to bring a lot of value to your company. Performance testing in ERP testing services exists to avoid a variety of preventable issues. Go to page
  • UI/UX testing

    Whether your CRM/ERP solution is designed for internal use or for sale to other corporations, a solid UI and a satisfying UX are essential components to its success. Competitive UI/UX testing takes not only tech competence, but also the knowledge of industry trends, and we have both. Go to page
  • Security testing

    The nature of CRM and ERP systems requires them to deal with large amounts of sensitive employee, customer, and corporate data, and any possible security issue can have catastrophic consequences for your solution and company, so security testing is a mandatory measure. Go to page
  • Compatibility testing

    When designing your ERP/CRM solution, you need to take into account the fact that it’s going to be used in all kinds of environments, on all popular platforms, and on devices with different characteristics. Compatibility testing exists to ensure smooth operation regardless of the platform. Go to page
  • Regression testing

    The work on a successful CRM or ERP project doesn’t stop when the product is released to the general public. Regular updates and improvements mean you need to test your solution for possible regressions and drops in quality, so don’t ignore the regression testing stage of the process. Go to page

Flexible business models

Fixed price

  • Precise Timelines
  • Operation strictly within budget
  • Clear Goals & objectives
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Dedicated team

  • A team 100% dedicated to your project
  • Simple management
  • Flawless communication
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Time and materials

  • Pay for what you need
  • Availability of resources
  • Available on any stage
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