40% Fewer Post-Launch Issues With QA for a Multiplayer Game

About project

Client

Our client is a mid-sized game development studio working on an ambitious multiplayer PVP title aimed at both competitive and casual players. Designed for release on PC and mobile devices, the game combines fast-paced action with real-time synchronization, demanding both technical precision and high performance across platforms from day one.

Project overview

We will make sure your app works flawlessly in every scenario.

Challenge

Launching a real-time multiplayer game across PC, iOS, and Android came with a set of high-stakes quality risks. The client was aiming for a fast release to stay ahead of competitors, which left little room for error. Our team had to step in quickly, establish connection with their distributed developers, and take full control of testing under pressure.

Key challenges on this project included:

• Synchronizing efforts daily with a globally distributed dev and QA team

• Verifying real-time synchronization between players across platforms

• Ensuring smooth performance during peak loads and long sessions

• Detecting crashes, freezes, and memory issues, especially on lower-end devices

• Validating UI/UX consistency across varied screen sizes and controls

• Preventing exploits, DDoS attacks, and in-game cheating behavior

• Catching regressions in core gameplay logic and matchmaking

Solutions

To meet the client’s aggressive timeline without compromising quality, we implemented a comprehensive end-to-end testing strategy covering all critical aspects of the multiplayer game. Early collaboration with the client’s distributed development and QA teams helped us align priorities and integrate smoothly into their agile workflow.

We combined manual and automated testing to ensure real-time synchronization, security, and performance across PC, iOS, and Android platforms. Our approach prioritized early detection of critical bugs and continuous regression testing to support frequent updates without new issues.

Key activities included:

• Coordinating issue resolution: Logging bugs, prioritizing risks, and collaborating daily with developers to speed up fixes and rechecks.

• Testing real-time interactions between players: Verifying that multiplayer synchronization worked flawlessly across devices, networks, and variable connection speeds.

• Simulating high-load game sessions: Reproducing peak gameplay conditions to catch crashes, performance dips, and memory issues before launch.

• Validating device-specific behavior: Checking responsiveness, graphics stability, and UI layout on a wide range of PC, iOS, and Android configurations.

• Reviewing user flows and in-game navigation: Ensuring controls, menus, and transitions felt intuitive and consistent for all players.

• Investigating security weak spots: Conducting targeted scenarios to detect potential exploits, cheat attempts, and server-side vulnerabilities.

• Supporting frequent builds and updates: Running structured smoke tests and deep exploratory passes during rapid development cycles.

Results

Our involvement helped the client launch a high-quality multiplayer game on schedule, with strong early performance and minimal post-release issues. Thanks to our comprehensive testing efforts and tight collaboration with the development team, the game delivered a stable, synchronized experience across PC, iOS, and Android from day one. We were able to help the client achieve a successful release backed by measurable quality improvements, a streamlined QA process, and positive early player reception.