Manual Testing of a Portable Smart Router

A wireless smart router that provides secure connection to the Web in more than 150 countries. The device serves as a pay-as-you-go hotspot that can distribute 3G/4G signals to up to 10 connected users by means of a physical or virtual SIM card.

Challenge

A hardware startup from California, United States requested our help with quality assurance & testing on their project. Our main task was to conduct comprehensive testing of the wireless smart router and related software, including mobile application, backend, and analytics system. 

In addition, the client needed us to establish an efficient QA process on their project. At the time of the request, there were no QA engineers on the client’s in-house team, so everything was tested by the developers themselves. The client wasn’t happy with neither the time, nor the results of such testing.

Solution

The project was managed using the Scrum framework, which provided for near-instant onboarding of our experienced QA engineers. We quickly got in sync with the workflows within the in-house team and established efficient communication. 

Our team conducted a thorough analysis of the client’s requirements and the provided documentation to establish the objectives, scope, schedule, risks, and best suitable approaches for QA & testing on the project. 

Our manual testing services covered the wireless smart router itself, the Linux firmware on the device, as well as the iOS and Android versions of the client’s mobile application, the backend, and the analytics system they were using.

Types of testing our team carried out:

  • Exploratory testing
  • Functional testing
  • Sanity testing
  • UI/UX testing
  • Regression testing
  • Confirmation testing
  • Compatibility testing
  • Cross-platform testing
  • API testing

 

In the course of our collaboration with the client, our team of engineers has built a robust QA process for the project’s further development. In addition to providing detailed bug reports, our team created a solid test strategy and presented a detailed analysis of the client’s software development process where we proposed solutions to optimizing it. 

We improved the quality of project documentation and created a user story template for efficient bug tracking, backlog refinement, and prioritization of the necessary fixes. The improvements enabled the product owner and developers to manage their workload more effectively.

Technologies

  • Putty
  • Postman,
  • TestFlight
  • Firebase

Result

Our team has successfully completed the project in less than a year. TestFort provided comprehensive manual testing of the client’s hardware and software, and thus, prepared the solution for market release. We established an efficient QA process on the project, including document flow and collection of testing data. The results of our work enabled the client to optimize resource management and build their own in-house QA team for further business development.

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