Manual QA for a Wireless Smart Router
Thorough testing for a global pay-as-you-go router supporting 3G/4G across 150+ countries.
About Project
Solution
Manual testing, Hardware testing, Mobile testing, API testing, Backend testing
Technologies
Linux, iOS, Android, Putty, Postman, TestFlight, Firebase
Country
United States
Industry
Client
A California-based hardware startup specializing in wireless connectivity solutions. Their flagship product, a portable smart router, offers secure, pay-as-you-go internet access across 150+ countries, supporting up to 10 users with virtual or physical SIM cards.
The client aimed to refine their product for global market readiness, requiring a robust QA strategy to overcome integration challenges and ensure reliability.
Project overview
From firmware to mobile apps, we’ve got you covered. Let’s prepare a seamless product launch together!
Before
- No dedicated QA team or processes
- Developers handling testing with poor results
- Inefficient testing workflows
- Bugs in device performance and functionality
After
- Established robust QA processes
- Comprehensive test coverage across all systems
- Improved documentation and bug tracking
- Market-ready product with verified quality
Project Duration
1 year
Team Composition
3 QA Engineers
1 QA Lead
Challenge
The client needed comprehensive testing of their wireless smart router ecosystem, including hardware, Linux firmware, mobile apps (iOS/Android), backend, and analytics systems.
With no in-house QA team, developers handled testing inefficiently, leading to delays and quality issues.
Our task was to test the complete solution and establish proper QA processes for sustainable quality management.
Solutions
We implemented a structured approach to address both immediate testing needs and long-term quality processes.
Comprehensive testing strategy. Created and executed test plans covering hardware, firmware, mobile apps, and backend systems using Scrum methodology for seamless integration with the client’s team.
Process establishment. Built robust QA workflows including documentation templates, bug tracking procedures, and backlog management systems.
Quality documentation. Developed user story templates and detailed test documentation to support efficient bug tracking and fix prioritization.
Multi-platform verification. Conducted thorough testing across all system components to ensure seamless integration and performance.
Technologies
Our testing suite included tools for hardware testing, API verification, and mobile app quality assurance.
- Putty
- Postman
- TestFlight
- TestFlight
- Linux system tools
- Mobile testing frameworks
Types of testing
Exploratory testing
Discovered potential issues through systematic exploration of the system.
Sanity testing
Ensured basic functionality after major changes.
Regression testing
Checked system stability after updates.
Confirmation testing
Verified bug fixes and improvements.
Compatibility testing
Ensured performance across different devices and platforms.
Cross-platform testing
Validated consistency between iOS and Android apps.
API testing
Verified backend integration and data flow.
Results
Our QA efforts prepared the router and its software for a successful market launch. Key achievements included:
Robust QA process established for future development
Increased product stability across devices and platforms
Optimized workflows and improved team efficiency
100+
detailed bug reports and test cases documented
Is your product market-ready?
Ensure top-tier performance with expert QA
Bruce Mason
Delivery Director
