Smooth online shopping experience with eCommerce testing services
TestFort delivers full-cycle quality assurance testing that can noticeably improve the user experience your eCommerce solution provides. With a custom testing strategy and over two decades of experience in testing eCommerce products, we will make sure your solution is not just user-friendly and compatible with various platforms, but also successfully incorporates all the cutting-edge technologies and complex integrations for a bug-free and secure product.
- User-friendly interface
- Wide accessibility
- All-around compatibility
- Absolute security
- Flawless integrations
When to Go for eCommerce Testing Services
You know that skipping software testing in retail leads to reputation damages and costly fallouts
You want to seamlessly merge to new platforms and markets to strengthen your online presence
You want to release and update your eCommerce store faster to keep up with the competition
You don’t have enough resources or specific expertise to test everything in-house
You strive to focus on building customer loyalty and quickly growing your conversions
You want to avoid any compliance or localization issues while maintaining a steady growth rate
Challenges We Solve with eCommerce Software QA
Low conversion
rates
When visitors don’t become loyal customers, our QA team will help you understand what’s to blame.
Frequent performance issues
Long response times and regular bugs and crashes can be very hurtful for an eCommerce business.
Slow release schedule
On-time testing decreases time to market, which will become your strong competitive advantage.
Too many integrations
We know how to ensure bug-free integration of third-party products and enhance your app’s functionality.
Why Your eCommerce Solution Needs Testing
QA and testing are vital for all types of software products, but there are solutions that fully rely on testing for excellent work, brand recognition, customer loyalty, and subsequent revenue. An eCommerce business is one of them. Here is why you cannot do without eCommerce software testing.
With the huge number of eCommerce solutions that exist today, another online store will never make a difference if it isn’t backed by an immaculate business reputation.
TestFort’s testing professionals will make sure your end product is free of:
– Security vulnerabilities
– Pricing inconsistencies
– Faulty payment gateway
– Mishandled user data1
A large part of retail software testing is making sure the product is fully compliant with all relevant industry regulations. This helps strengthen the brand and avoid legal troubles.
As an e-Commerce testing company, we will check the following:
– GDPR compliance
– Data audit preparedness
– Data opt-out settings
– Privacy policies
Our testing services include thorough security testing that helps make your eCommerce website impenetrable against possible attacks.
Create a safe online shopping experience for customers with:
– Detection of source code security gaps
– Quick data breach response procedures
– Robust data security measures
– Multi-factor authentication
User-friendliness and usability give an online business a competitive edge when dozens of eCommerce stores offer the same kind of merchandise.
We will simulate real user behavior and conduct user interviews to ensure:
– Defect-free user interface
– Responsiveness of all UI elements
– Absence of redundant components
– Engaging user journey
Comprehensive Test Services for All eCommerce Solutions
Online retail
We will design a custom strategy that takes into account every technical and business requirement of your solution. This in-depth approach to testing ensures that all customers get the same flaw-free experience and that the performance is spotless across all platforms and browsers.
Mobile apps
With over 6.8 billion smartphones in the world, mobile device owners are a group that is too big to ignore. We have both extensive experience in eCommerce mobile app testing and a roster of physical devices to give you the most comprehensive idea of your mobile app performance.
eCommerce CMS platforms
In addition to creating retail solutions from scratch, many business owners go for off-the-shelf eCommerce platforms with a certain level of customization. WooCommerce, OpenCart, Magento, Shopify — you name it, if you can build an eCommerce store on a popular platform, we can definitely test it.
Payment gateways
Make sure the smooth customer journey your users enjoyed from the start does not end in disappointment due to a faulty payment system. We will put your payment gateway under a string of tests to make sure it’s ready to serve any number of customers.
Our eCommerce Testing Process
Understanding your requirements
We will conduct interviews with the stakeholders, including the development team, to better understand the specifics of the project and which services we need to deliver.
Test planning and design
We will create a detailed strategy and step-by-step plan. We will prepare test cases, write scripts, set up the environment, choose the tools, and get the hardware ready.
Executing the
tests
This is where our team runs the tests. We will closely monitor the progression of the testing project, noting down the instances where the app does not meet the requirements.
Analyzing the results
Our QA engineers will get down to an in-depth analysis of the results, communicating our findings to the development team for further optimization of the software.
Providing further support
We offer a continuous maintenance and support model, where we oversee the long-term state of the software and help ensure its quality throughout its lifecycle.
How Testing Leads to Happy Customers
Refined look
Make a great first impression with an appealing UI free of visual defects and bugs that can tarnish even a well-thought-out user journey.
Improved feel
Remove any obstructions on the way to checkout by identifying and fixing UX issues that prevent your customers from making a purchase.
Lightning-fast performance
Ensure stable performance even during sales or other events and 99% uptime with timely and comprehensive software testing.
Omnichannel experience
Your website and mobile application will create a seamless experience for all buyers, leading to up to 30% more sales and better brand recognition.
Full accessibility
Cater to users with various accessibility needs to create equal shopping opportunities for everyone regardless of possible physical limitations.
Fast bug detection
Don’t let users become the ones to catch bugs in your product — we will help you get rid of bugs and glitches before they can hurt your business.
Types of eCommerce Testing Services We Do
Security testing
Prevent any vulnerabilities with security and penetration testing.
Boost profitability and enhance customer loyalty with our testing services
What Clients Say About TestFort
TestFort is a full-cycle software testing company with 23+ years of experience. Our team has had the pleasure of working on a huge variety of exciting projects with truly amazing companies. We have always been pushing the speed, flexibility, and quality of our QA & software testing services to the max. Here is some client feedback on the results we deliver.
“TestFort has been a great asset in helping us securing the quality of our Toolbars. When we needed quick help they were there for us and gave us access to a full team of testers within a matter of a few days. Over the course of our two years of partnership I have come to rely on TestFort for providing quality resources both in testing and development at a reasonable rate.”
Skype, Product Manager
“TestFort has consistently delivered quality product for us and have been very accommodating when we were on tight schedules to complete our projects on time. We look forward to our continued development efforts with their team…”
Skyhook, CTO
“TestFort QA Lab’s work was productive and highly critical for the client’s success. The team communicated regularly with the client, allowing them to provide their feedback about the progress. They’ve met the company’s expectations and they were always willing to help the client.”
Ricma, CTO
“A financial services company hired TestFort to provide QA testing for their app. The team performed functional testing, reported all bugs and defects to the client’s team, and collaborated to fix those issues. The most impressive thing about this company is their promptness, speed, and efficiency in testing.”
Financial Services Company, Kuwait City
“During the past year TestFort has become one of our trusted development partners for Windows Phone 7 and I have no hesitation recommending them as an excellent company and software development provider to do business with.”
Microsoft, Senior Architect
Why TestFort
Instant Access to Talent
A team of 250+ QA experts and mature processes to start your project within days, not weeks.
Clear Communication
Maximum transparency achieved through concise test documentation and proprietary tools.
Extra-Mile
Approach
Our application testing process is designed to deliver maximum value for our customers.
Industry-Specific Expertise
Niche skills and years of domain experience to help find a perfect match for your project.
Flawless Shopping Experience. Profitable eCommerce Solutions.
When you want to make an impact in an already highly competitive eCommerce industry, you cannot take any chances with the quality of your solution. It takes one bad experience for a customer to abandon an online store completely and go for one of its many competitors. A user-friendly interface, uninterrupted performance, streamlined user journey, and perfect UX on any platform are a few of the ways to get you the customer loyalty and revenue you want. Here is how we ensure that.
160+
Experienced QA Engineers
We have Junior, Middle, Senior QAs, and QA Leads who are ready to get started on your project.
250+
Physical devices
With devices ranging from entry-level to flagship, we will give you full confidence in your app.
50+
eCommerce QA projects
We are well-versed in all types of retail software testing and work with projects of all sizes.
