Manual & Automated Testing for a Healthcare Document Management Platform

Performing QA for a cloud-based platform built to help clinical research sites, sponsors, and CROs improve the efficiency, security, and transparency of their workflows and document management.

Performing QA for a cloud-based platform built to help clinical research sites, sponsors, and CROs improve the efficiency, security, and transparency of their workflows and document management.


Spotless software quality is integral for all types of software projects and all industries, but there are few industries where it’s as critical as in healthcare. With so much riding on the performance, speed, availability, and accuracy of medical software, the importance of timely testing is not really up for debate. This is the notion we carry through all of our healthcare-related projects and that we also turned out to share with our client for this project.

At the time of the request, the client had three development teams responsible for three different functional sections. The software development process was very intense, and the project didn’t have enough testing capacity in-house to support such active development. To improve productivity on the project and expand their testing capabilities, the client requested our company to provide experienced QA engineers who would augment their team. 

The key challenge of the project was the sheer amount of components that needed to be tested with maximum precision for a particularly demanding industry and establishing smooth communication between all the participants working on the project.


The subject of our testing efforts is a HIPAA-compliance-certified solution, so it was necessary and appropriate for engineers working on the project to understand and comply with HIPAA regulations before doing the actual testing. Therefore, we made sure to provide the client with QA engineers who possess deep domain knowledge and experience in Healthcare software development and testing.

We provided the project with two part-time QA engineers and one full-time dedicated QA engineer. The project was using the Scrum framework for project management.

Despite the fact that we operated in different time zones, together with the client’s in-house QA Team Lead, our QA engineers established transparent, efficient communication with the development teams and quickly got in sync with the workflows on the project.

Automated software testing in healthcare helps ensure not only the spotless performance of the application and its components under any conditions, but also the fact that the product conforms to strict industry standards and regulatory requirements. This is why the decision to automate parts of the project was a completely natural one.

In close collaboration with the in-house project team, our QA engineers:

  • established efficient bug tracking and reporting workflows
  • created and executed test cases and performed all the necessary QA activities on a daily basis
  • created new and updated the existing documentation, including test scenarios, traceability matrices, and bug reports
  • automated regression testing using the Selenium IDE
  • reorganized the QA process to prepare the project for further test automation
  • provided recommendations on documentation and workflow optimization


Types of testing our QA engineers carried out:


Our QA team helped the client succeed with the implementation of the numerous platform features without bugs and assisted in the continuous extension of the platform, where our QA engineers supported the project with manual and automated testing services.
Overall, the work on the project continued for two years. Through a hybrid approach of Dedicated Team combined with T&M, we provided the client with maximum flexibility in resource management, where they could scale their QA team up and down on demand, depending on the intensity of their software development process. This approach enabled the client to optimize the workload more effectively and maintain productivity on the project at a high level.

We Work With

Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

Software is everywhere around us, and it’s essential for your testing team to be familiar with all the various types and platforms software can come with. In 21+ years, our QA team has tested every type of software there is, and here are some of their specialties.

There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

The success of a software project depends, among other things, on whether it’s the right fit for the industry it’s in. And that is true not just for the development stage, but also for QA. Different industry have different software requirements, and our team knows all about them.

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Maximum precision and attention to detail for a spotless result.

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We’ll automate thousands of tests for all-encompassing coverage.

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Outsource your testing needs to a team of experts with relevant skills.

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Overhaul your QA processes to achieve even more testing efficiency.

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Thorough Quality Assurance for a project of any scale or complexity.

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Verify the correct operation of as many APIs as your project needs.

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Make sure your CRM/ERP system meets the needs of the stakeholders.

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We’ll check the stability, compatibility, and more of your desktop solution.

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We’ll verify the integrity of your application after recent code changes.

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Does your store meet customer needs? We’ll help you know for sure!

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Streamline HR processes with a solution that works like a clock

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Test the functionality, stability, scalability of your app and more.

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Give your users what they want: a powerful, secure fintech product.


    Realizing the importance of providing service on agreed terms, we consider all possible risks and provide efficient solutions for all possible risks and provide efficient solutions.


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