People have been practicing commercial activities since the beginning of time. And like all the other aspects of our lives, business and trade got a new twist after the Internet came around and now we call it e-commerce. Moving the things online changed our perception of shopping ― it is now quick, easy, and accessible in just a few clicks or taps. Customers got excited, and the businesses replied to this demand with tremendous eCommerce development industry growth turning it into the most competitive and client-oriented one out there. Numerous factors that are unique to the digital commerce business should be taken into account when developing and testing e-commerce software. What’s so special about digital products for e-commerce and why it is so important to take eCommerce website testing seriously ― explored in today’s post.
Why should you prioritize eCommerce application testing?
Software testing costs way less than a technical glitch
The industry-leading e-commerce platform Amazon has outgrown manual management decades ago, which means nowadays it heavily relies on business process automation. Seems like it is supposed to function without a single error, doesn’t it? However, even the biggest market players experienced destructive technical issues in their software, and Amazon is yet another example. In 2014, the software Amazon used for automated price determination decreased prices of almost all selling items to £1 from whatever value an item had initially. Online shoppers could not believe their eyes but started to order everything that dropped in price fiercely. This resulted in online retailers panicking and Amazon itself being in big trouble. Not only the platform reported a huge financial loss, it also faced some reputation problems as both customers and retailers started to doubt Amazon’s technical reliability.
Could the software development team avoid that glitch? We bet they did. Namely, with thorough quality assurance practices, the potential error could be detected way before it happens in real life. When rushing another release or choosing an area to save money on, make sure it’s not software testing. Because if something as huge and popular as Amazon takes time and resources to cure of testing mistakes, imagine what it would have done to a small- or mid-sized company.