Quality Assurance for A Jira-Compatible Test Management Tool

Ensuring spotless performance, flawless UI, and proper functionality for a popular test management tool that is developed and distributed by our long-time client.

Our client for this project was a renowned software development company with over 40 products and a global presence with a focus on B2B customers. We have completed several other projects for this client and were excited to contribute to another project, which was testing a well-known test management tool.


The client’s product for this project, a test management tool, was designed to be integrated with Jira and other issue tracking applications. After a series of updates, the client needed to make sure that the updated version of the product could be released and retained all of the functionality users had come to expect. Specifically, our scope of tasks included:

  • Verifying the existing functionality
  • Checking the presence of all UI elements
  • Making sure that each UI element delivers the anticipated response
  • Testing the compatibility of the solution with different platforms
  • Confirming the correct localization of the product in four new languages
  • Ensuring proper integration of the solution with third-party tools

The major challenge on this project was connected within its timeline constraints. For example, our team had to create a large number of test cases (200+) from scratch in limited time. Another challenge was to plan and test all the possible integrations of the product with third-party solutions.


Having collaborated with the client on multiple projects in the past, we were able to build effective collaboration from the start within time constraints. We appreciated the availability of comprehensive documentation that allowed us to quickly get the hang of the features that needed to be tested.

We started by enhancing the existing test suite, making sure that every possible feature of the product is covered by our testing efforts. Then we moved on to following our initial test plan. We also paid special attention to all the possible integrations of the product with third-party services to ensure the correct operation of the solution across all potential combinations.

The team for this project consisted of four manual QAs and one part-time QA lead. The types of testing we performed included:

  • Smoke testing
  • UI/UX testing
  • Functional testing
  • Confirmation testing
  • Cross-browser testing


Through weekly meetings with the project stakeholders and the development team, we achieved complete transparency and were able to quickly remove any roadblocks and get timely feedback to move forward with the project.


  •  Jira
  • Confluence
  • Xray
  • Chrome DevTools


The work on the project was completed in two and a half months, having uncovered over 50 bugs in that time. Over the course of the project, we successfully performed everything that was required of us, leading to the client releasing an updated version of the software product with full confidence in its quality.

We Work With

Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

Software is everywhere around us, and it’s essential for your testing team to be familiar with all the various types and platforms software can come with. In 21+ years, our QA team has tested every type of software there is, and here are some of their specialties.

There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

The success of a software project depends, among other things, on whether it’s the right fit for the industry it’s in. And that is true not just for the development stage, but also for QA. Different industry have different software requirements, and our team knows all about them.

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