Quality Assurance Automation For A Virtual Training Lab Service

Helping maintain the quality of a cloud-based software solution for 6+ years using our vast automation testing expertise.

Challenge

The client approached us to perform quality assurance on the product over six years ago, when the solution had a bare minimum of functionality and was in its early stages. Our team was tasked with automating the tests from the ground up, which is a challenge of its own, as there were barely any contributions from the manual QA team to base our work upon. Other key objectives and challenges for this project included:

  • Developing a comprehensive testing strategy from scratch, given that there was little to no documentation at the start of the project;
  • Creating in-depth integration tests to check how the core solution interacts with additional products it’s paired with;
  • Finding an effective way to work with large databases that are constantly getting bigger;
  • Checking how accurately the application calculates the time and money spent on cloud services within one event;
  • Ensuring smooth communication and collaboration between our team, the manual QA team, and the development team, which are all located in different parts of the world;
  • Implementing various complex technologies, mainly cloud-related, to fulfill the requirements of the stakeholders;
  • Setting up an effective CI/CD process despite the ever-growing number of tests;
  • Verifying the correct localization of the project, which is available in 5+ languages;
  • Achieving the most practical use of the client’s resources while maintaining the highest quality of testing.

Solution

After analyzing the existing state of the application and setting the groundwork for the collaboration with the manual QA team, we created a test plan that we have since updated and enhanced countless times to meet the changing requirements of the product. At different stages of the project, our team consisted of:

  • An Automation QA Lead
  • 2 to 3 Automation QAs

 

From the very beginning, our team focused on end-to-end testing to deliver the most consistent and reliable results. Besides that, we used:

 

Over the course of the project, we have covered over 77% of functionality tests, up to 92% of API tests, and a large chunk of performance, load, and security tests. Overall, we have automated over 1,100 tests, and that number continues to grow. Through daily meetings and effective communication with the development and manual QA teams, we have ensured seamless collaboration across all departments.

In the early stages of the product’s development, the team on the client’s side was dedicating most of their time and effort to the functionality of the product, while the performance of the app was often treated as an afterthought. After our team discovered significant performance issues, we updated the testing strategy to include this aspect as well. As a result of our input, the development team has been successfully optimizing the application’s performance for over a year now.

As soon as the application’s user base started growing, we began testing not only the core product, but also the features and modules of the product tailored to the needs of the end customers. To date, we have tested over 20 of those solutions and continue providing ongoing support.

Technologies

  • Amazon Web Services
  • Google Cloud Platform
  • Microsoft Azure
  • Selenium
  • Maven
  • SoapUI
  • RESTAssured
  • Jenkins
  • AngularJS
  • Netsparker
  • BrowserStack

Result

Our work on this project has been continuing for over 6 years and is still going strong, so much so that we are currently the only testing team working on the project. Thanks to the continuous use of testing automation, we have been able to significantly increase the efficiency of testing and locate many of the bugs missed by the manual QA team. The feedback from the client has been largely positive and our level of responsibility has grown accordingly.

We Work With

Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

Software is everywhere around us, and it’s essential for your testing team to be familiar with all the various types and platforms software can come with. In 21+ years, our QA team has tested every type of software there is, and here are some of their specialties.

There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

The success of a software project depends, among other things, on whether it’s the right fit for the industry it’s in. And that is true not just for the development stage, but also for QA. Different industry have different software requirements, and our team knows all about them.

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Maximum precision and attention to detail for a spotless result.

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We’ll automate thousands of tests for all-encompassing coverage.

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Outsource your testing needs to a team of experts with relevant skills.

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Overhaul your QA processes to achieve even more testing efficiency.

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Thorough Quality Assurance for a project of any scale or complexity.

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Verify the correct operation of as many APIs as your project needs.

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Stay ahead of the growing Internet of Things market with timely testing.

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Reach out to even more customers with a high-quality web application.

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Help users fall in love with your mobile app with our texting expertise.

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Make sure your CRM/ERP system meets the needs of the stakeholders.

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We’ll check the stability, compatibility, and more of your desktop solution.

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Is your app doing everything it’s supposed to? We’ll help you find out!

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Check how your solution works on different devices, platforms, and more.

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Find out if your software solution provides an engaging user experience.

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Make sure your application’s UI logic works for all categories of users.

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We’ll verify the integrity of your application after recent code changes.

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Stay on top of the media industry with a technically flawless solution.

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Does your store meet customer needs? We’ll help you know for sure!

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Streamline HR processes with a solution that works like a clock

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Test the functionality, stability, scalability of your app and more.

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Give your users what they want: a powerful, secure fintech product.

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