Client Success Stories

Providing QA services for Fintech and Banking solutions comes with extra responsibility, as we are operating with apps that will further process security-sensitive data. Here is the scope of work we were hired to do in this project:

• Establishing QA workflow and developing needed test-related documentation from scratch;
• Testing app’s security and high-performance level prior to the next round of work with sponsors;
• Support and continuous QA for new features and significant releases; 
• Ensuring correct operation of the KYC client identification service;
• Covering the testing load, freeing time for the product owners before the critical release.

Our customer is an American radio streaming service that delivers radio station feeds and podcasts to over 75 million monthly active users. With over 100k radio stations and 4m podcasts, this service is one of the largest in the world. The application is available as a web app, mobile app, desktop client, and in-vehicle infotainment devices.

Our team was tasked with providing testing and QA services to ensure that the application maintains its quality with a faster release cycle.

The main idea and the biggest challenge of the project was to expand the audience of the streaming service so that more people can get access to interesting and engaging content. Moreover, our team came on board when the product was already well-known in the market and highly regarded by the users, so we had to not only maintain the quality of the app at the level they’ve come to expect, but also further improve the user experience to strengthen customer loyalty.

By the time we joined this project, the client had been working with a team of manual QA engineers for some time. This resulted in over 10,000 test cases, accumulated over several years, being stored in Google Spreadsheets. So this became our first big task on the project — to move the documentation to TestRail for more effective prioritization and maintenance. Other objectives included:

• Validating all 10,000+ test cases to select the most relevant ones
• Analyzing the existing user scenarios
• Choose around 700 test cases for future automation
• Take over smoke and regression testing from the manual QA team

When our client for this project, a European mobile banking service provider, was preparing to expand their business globally and venture into new markets, they approached our company with a request to test the quality of their hardware and software systems.

The main system in question was a mobile Point of Sale solution that allows businesses to perform transactions and access a range of other sales-related services with a convenient, all-in-one product. Our main task was to conduct a thorough check of the hardware terminal, as well as its connection to the mobile application and the performance of the application in different environments. The mobile POS system was intended to be used by millions of businesses across Europe, so our job was to make sure that the systems are robust and configuration reliable. Specifically, we had to check:

• The correct operation of the hardware terminal
• The stability of the connection between the terminal and the application
• The performance of the whole solution under various conditions
• The compatibility of the

A hardware startup from California, United States requested our help with quality assurance & testing on their project. Our main task was to conduct comprehensive testing of the wireless smart router and related software, including mobile application, backend, and analytics system. 

In addition, the client needed us to establish an efficient QA process on their project. At the time of the request, there were no QA engineers on the client’s in-house team, so everything was tested by the developers themselves. The client wasn’t happy with neither the time, nor the results of such testing.