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At TestFort, we pride ourselves on delivering superior software testing services to our clients. One of our valued clients stands at the forefront of creative innovation with their custom consoles, marrying analog control and digital precision. These consoles empower creators with the speed and fine-tuning capabilities they need to bring any vision to life confidently.

Beneath the prowess of their products, our clients grappled with a series of challenges within their testing process. These complexities spanned across bug triage, test coverage, bug report creation, requirements testing, and report creation.

Recognizing the intricacy of these issues, we, at TestFort, saw an opportunity not just to resolve their immediate challenges but to elevate their operational efficiency. Leveraging the transformative power of AI tools, we aimed to streamline the processes, enhancing their overall efficiency, and ensuring they continue to deliver the high-quality, precision-oriented products they are renowned for.

In the process of revolutionizing software testing through AI, we encountered a series of testing roadblocks that demanded innovative solutions. These ranged from dealing with duplicated bug issues to enhancing test coverage and refining bug report creation, all the way to reimagining requirement testing and efficient report generation.

Overcoming Key Testing Roadblocks

Bug triage. D

This was our first-ever testing experience for this product, and working with an unfamiliar solution can often be challenging. Moreover, there was already a large number of test cases created by the previous team working on the project, and because these test cases were written for a different environment, it took us time and effort to incorporate the cases into our work.

Throughout the years of running the company’s official website, our client has implemented a lot of changes in its code in order to keep up with the technology updates and trends. We were required to check the website’s codebase to see how it performs in terms of data processing and synchronization. As for the front-end, we had to review the UI and its accessibility for the client’s target audience ― elder people searching for care. 

Before reaching out to us for quality assurance, our client decided to implement a new database for the website. Thus, they needed to synchronize the previously gathered data with the new storage. The website architecture had manual synchronization only, and we were asked to find a way to automate it without forcing too many drastic changes to the codebase.

TestFort’s team was involved in every stage of the development process. We had to check all parts of the platform, including its internal processes, compatibility with different operating systems, and user-experience capabilities. As the platform has a heavy-load traffic, we needed to test its speed and performance under the workload pressure and through different devices. Also, since the application has several options for its usage, we had to check it within the different roles and user access, ensuring high data protection and security.