Manual Testing

A company that provides off-the-shelf business management software reached out to us in order to get their website tested. Since they were looking for a fast-functioning site that introduces potential leads to their product and intuitively guides visitors to request a demo, we had to test everything from the way the website looks to how it responds to unusual user behavior. Other than that, we were required to automate certain processes for future QA checks.

The key challenge we faced here was the inability to implement a code freeze strategy in the project course. We were forced to test the product during an ongoing development process, which means we had to be beyond attentive and careful with quality assurance. The development team working on the client side was adding new functions to the parts we already tested making us test it all over again. This made the testing process a bit more complicated than usual, but our team did not let it affect the end result anyway.

Our client, the owner of a Japan-based crypto trading platform, released a modernized version of his web application and wanted us to thoroughly test it. The aspects we were to check included UI/UX, blockchain platforms integration, security, and the app’s response to even the most unusual case scenarios.

The main challenge we faced during the project was the technical complexity of cryptocurrency trading platforms backend. Before getting to work, we had to examine not only the client’s product but the third-party solutions like Ethereum and Stellar integrated with it. Also, the client’s project had no documentation, so we created it from scratch both for the QA process and as a part of post-development maintenance. 

Throughout the years of running the company’s official website, our client has implemented a lot of changes in its code in order to keep up with the technology updates and trends. We were required to check the website’s codebase to see how it performs in terms of data processing and synchronization. As for the front-end, we had to review the UI and its accessibility for the client’s target audience ― elder people searching for care. 

Before reaching out to us for quality assurance, our client decided to implement a new database for the website. Thus, they needed to synchronize the previously gathered data with the new storage. The website architecture had manual synchronization only, and we were asked to find a way to automate it without forcing too many drastic changes to the codebase.

TestFort had to provide the client with Quality Assurance and Development Operations services. Since the web application is based on certain assessment algorithms, we had to make sure each candidate’s knowledge is verified 100% accurately. We also had to establish a well-tuned development process in order to help the company’s in-house team to implement new functionality. Each update had to be thoroughly tested before the release. We had to make sure the end solution operates perfectly since it would make a big decision of whether candidates are applicable for their work positions or not.

The solution was developed so that doctors could easily track patient medical history, make recommendations and appointments to visit other doctors in the hospital, and give nurses all the information they need to work with patients. Patients and caregivers could then use their own interface to navigate to their appointments and see details of their prescriptions. 

This meant that every function, UI element, and interaction on the website had to be intuitive, secure, and stable. As the companions would be used by everyone working at and visiting the hospital, it was important for the client to create a positive first impression, and give both patients and doctors the tools they need to be healthy and provide healthcare services.

The project was at the implementation stage, so our testing team had to work closely with the client’s in-house developers to help them get their project ready for its first release. We were tasked with testing the web-clinic interface as well as the client and doctor admin panel/portal.

A London-based cybersecurity startup approached TestFort with a request to help them optimize the antivirus solution they were building. Since the antivirus software was built using innovative encryption-based security technology, the company wanted us to make sure everything functioned as intended and the solution was free from any usability flaws or UI inconsistencies.

The client approached TestFort looking for a dedicated testing and QA team for their print-on-demand mobile application. The company was gearing up for rapid growth and a significant expansion of their product line, and it was important that the same, high level of product quality was maintained even during the faster release cycle.

The service is constantly rolling out new items to its print shop, allowing users to print on well over 1k different physical products with over 1 million different design and layout options. That means that we no longer have to regularly test the existing products and functionality, but also quickly react to the changes to maintain a steady release cycle.

Moreover, since the client’s service was available as an iOS and Android application, among other things, the team had to conduct testing across multiple platforms, operating system versions, and physical devices. 

We had to recreate and optimize an existing iOS application for Android devices. The client provided us with existing iOS application giving full access to its source code. We had to thoroughly review it to understand key algorithms and to write the same application for Android. The application had to be feature-packed but also easy-to-use to tackle all user needs.

TestFort got the request to provide testing services to ensure that complex HR software operates as expected. Our team was asked to improve the quality of the entire product. The software consists of three tools. The first one, called dynamic Hiring and Onboarding, is a cloud-based service aimed at simplifying hiring and onboarding processes. The second, Time & Attendance, is a smart time tracking and scheduling tool to build and manage employee schedules, shifts, and overtime expenses. And the third one, Benefits Administration, is a service that helps companies to manage their benefits smoothly.

Specialists from TestFort had to test the client software under very tight deadlines. We had to ensure our customer that all the tools of the complex product work flawlessly on all operating systems and devices.

We needed to test the functionality of the service along with its interface. TestFort team had to make sure the counter performs fast and easy, even during peak loads. We also had to ensure the application runs on iOS without glitches and successfully synchronizes all account data between the web and mobile platforms.