Automated Testing

We were entrusted with automating testing the company’s custom NetSuite application used for order management, payment processing, and other operations. 

• Our client used only manual testing without applying optimization techniques or automation;
• We had to turn test cases shortly described in Word documents into a working test automation scripts system;
• Create and run tests for two separate environments;
• Foresee potential crash scenarios and bottlenecks, find and report bugs and critical system blockers.

In this project, we have faced numerous environments that needed to be checked during the day, two versions of the application, each of which required at least three versions of auto tests. We provided this project with three automation and two manual QAs, who had to work with the QA manager and two manual QAs from the client’s side. The overall number of developers on this project reached 20+, which guaranteed a non-stop flow of updates, new features, and releases that required quality assurance services. Here are some significant tasks we had to tend to initially:

• Establishing QA workflow and developing needed test-related documentation from scratch;
• Support and continuous QA for new features introduced by developers;
• Optimizing workflow with the client’s ticket management system to determine automation candidates;
• Improving internal workflows with multiple simultaneous runs on the Jenkins server;
• Ensuring rational use

The client approached us to perform quality assurance on the product over six years ago, when the solution had a bare minimum of functionality and was in its early stages. Our team was tasked with automating the tests from the ground up, which is a challenge of its own, as there were barely any contributions from the manual QA team to base our work upon. Other key objectives and challenges for this project included:

• Developing a comprehensive testing strategy from scratch, given that there was little to no documentation at the start of the project;
• Creating in-depth integration tests to check how the core solution interacts with additional products it’s paired with;
• Finding an effective way to work with large databases that are constantly getting bigger;
• Checking how accurately the application calculates the time and money spent on cloud services within one event;
• Ensuring smooth communication and collaboration between our team, th

Providing QA services for Fintech and Banking solutions comes with extra responsibility, as we are operating with apps that will further process security-sensitive data. Here is the scope of work we were hired to do in this project:

• Establishing QA workflow and developing needed test-related documentation from scratch;
• Testing app’s security and high-performance level prior to the next round of work with sponsors;
• Support and continuous QA for new features and significant releases; 
• Ensuring correct operation of the KYC client identification service;
• Covering the testing load, freeing time for the product owners before the critical release.

By the time we joined this project, the client had been working with a team of manual QA engineers for some time. This resulted in over 10,000 test cases, accumulated over several years, being stored in Google Spreadsheets. So this became our first big task on the project — to move the documentation to TestRail for more effective prioritization and maintenance. Other objectives included:

• Validating all 10,000+ test cases to select the most relevant ones
• Analyzing the existing user scenarios
• Choose around 700 test cases for future automation
• Take over smoke and regression testing from the manual QA team

Spotless software quality is integral for all types of software projects and all industries, but there are few industries where it’s as critical as in healthcare. With so much riding on the performance, speed, availability, and accuracy of medical software, the importance of timely testing is not really up for debate. This is the notion we carry through all of our healthcare-related projects and that we also turned out to share with our client for this project.

At the time of the request, the client had three development teams responsible for three different functional sections. The software development process was very intense, and the project didn’t have enough testing capacity in-house to support such active development. To improve productivity on the project and expand their testing capabilities, the client requested our company to provide experienced QA engineers who would augment their team. 

The key challenge of the project was the sheer amount of components that needed to be tested with maximum precision for a particularly demanding industry and establishing smooth communication between all the participants working on the project.

Throughout the years of running the company’s official website, our client has implemented a lot of changes in its code in order to keep up with the technology updates and trends. We were required to check the website’s codebase to see how it performs in terms of data processing and synchronization. As for the front-end, we had to review the UI and its accessibility for the client’s target audience ― elder people searching for care. 

Before reaching out to us for quality assurance, our client decided to implement a new database for the website. Thus, they needed to synchronize the previously gathered data with the new storage. The website architecture had manual synchronization only, and we were asked to find a way to automate it without forcing too many drastic changes to the codebase.

TestFort had to provide the client with Quality Assurance and Development Operations services. Since the web application is based on certain assessment algorithms, we had to make sure each candidate’s knowledge is verified 100% accurately. We also had to establish a well-tuned development process in order to help the company’s in-house team to implement new functionality. Each update had to be thoroughly tested before the release. We had to make sure the end solution operates perfectly since it would make a big decision of whether candidates are applicable for their work positions or not.

The client approached TestFort looking for a dedicated testing and QA team for their print-on-demand mobile application. The company was gearing up for rapid growth and a significant expansion of their product line, and it was important that the same, high level of product quality was maintained even during the faster release cycle.

The service is constantly rolling out new items to its print shop, allowing users to print on well over 1k different physical products with over 1 million different design and layout options. That means that we no longer have to regularly test the existing products and functionality, but also quickly react to the changes to maintain a steady release cycle.

Moreover, since the client’s service was available as an iOS and Android application, among other things, the team had to conduct testing across multiple platforms, operating system versions, and physical devices. 

TestFort got the request to provide testing services to ensure that complex HR software operates as expected. Our team was asked to improve the quality of the entire product. The software consists of three tools. The first one, called dynamic Hiring and Onboarding, is a cloud-based service aimed at simplifying hiring and onboarding processes. The second, Time & Attendance, is a smart time tracking and scheduling tool to build and manage employee schedules, shifts, and overtime expenses. And the third one, Benefits Administration, is a service that helps companies to manage their benefits smoothly.

Specialists from TestFort had to test the client software under very tight deadlines. We had to ensure our customer that all the tools of the complex product work flawlessly on all operating systems and devices.