How to Find the Best Software Testing Outsourcing Company

Anna Khrupa by Anna Khrupa on 01/30/2020

How to Find the Best Software Testing Outsourcing Company

At the most basic level, your requirements for a software testing outsourcing company will revolve around budget, qualifications, availability, and process management. The right choice will influence the company plans to deliver a new product to the market in a short time. Efficient cooperation will lead to a high level of services and expertise of each remote team member.

How to find a reliable remote company? How to make the right choice? We’ve prepared a short guide for you on what to do to find a good QA company.

Consider outsourcing to Eastern Europe

An essential factor of working with QA outsourcing companies is their location. 

Time zone differences will dictate when and how you communicate. 

Overall development culture will determine whether your remote testers gel well with your in-house developers.

Finally, the country’s economy and infrastructure will dictate the cost of working with your outsourcing partner.

Working with partners from Eastern Europe provides the best balance of all three factors.

Costs of testing in Eastern Europe are significantly lower than those in the EU and US, while the QA engineers themselves can sometimes outperform western competitors. All countries in Eastern Europe are easy to travel to, and the time difference is seldom a problem. There are always at least 2 hours of overlap between Ukrainian testing companies and the Silicon Valley, while with Polish companies that overlap is increased to 3 hours.

The most appealing advantage is a big number of IT experts in this location. You will find a solid number of software testing outsourcing companies in Ukraine and neighbouring countries. By the way, Ukraine was recognized as the “Offshoring Destination of the Year” by Global Sourcing Association (GSA) in 2017.

What to check to find the best outsourcing software testing companies?

Here are the primary steps to choosing a remote QA company:

Check their portfolio: If the company has worked over similar projects that you have, used technologies that you are interested in, you can add it to the list of candidates for further consideration.

Check hourly rates: You will pay more for the QA services if you work with a team from the US than from Eastern Europe. The cost shouldn’t be the only criteria for making a decision but it’s worth thinking about.

Years on the market: If the company has been providing QA services for a few years, you can add it to the list of reliable companies.

Flexibility: It’s good to communicate with the company representatives and find out if they can adapt to changes if they appear. And it’s good to know if there’s a possibility to scale the team up or down depending on the project development flow.

References and reviews: You can read about the chosen companies on sites like Goodfirms or Clutch. You will get good or bad reviews from real clients.

Qualification: Before you start cooperation with any of the QA companies, it’s good to find out if the team has any certificates (for example, ISTQB).

Choose the type of cooperation

There are several engagement models that outsourcing software testing companies offer. We’ll talk about the most popular ones.

Dedicated team. You expand your engineering capacity with this team. And you have a group of people that is focused only on your project. It means that they work full-time and the team size can scale up with time if required. This type of cooperation is good for long-term projects. Such QA companies can call themselves technology partners.

On-demand team. It’s the best option for short-time projects where you need one or a few QA engineers for a few weeks or months. This model requires thorough planning from your side and dividing the tasks into small chunks for the most efficient workflow. In this case, remote companies can pick up new QAs for every new project.

Work with leaders in Eastern European software testing

How to make the final choice?

A good remote team will offer you a high level of communication. It means you receive answers in a short time and you get a full description of your future cooperation. When you have found a few companies that have qualified and ready-to-work engineers, communication quality can become the thing that will influence your choice.

We’re here to assist you with the search for the best QA company that will deliver high-quality services. We know such teams in Ukraine and we can give you its name. Just drop us a message and let us help you.

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