If you’ve happened to be assigned a team leader of the QA team, you probably know that this role is very responsible and requires from you to keep your team motivated and work on its productivity all the time.
Test managers are likely to be interested in ways to boost their testing team’s productivity, but instead we suggest looking at the list of bad tips to upset your work, because if you notice that some of them are applicable to your management strategy, you’ll know what you do wrong and start avoiding them straight away.
What do you do wrong that reduces your team productivity:
- A good way to make your testing team confused and stressed fast is not caring about communication. You should be involved in project planning and meetings with stakeholders to gather the full set of information you need for effective testing, but never bother to tell it to your testers. Thus they’ll helplessly guess all the way they are running tests, get stuck and waste precious project time.
- Promote competition rather than cooperation among the testers. In this way they will be constantly engaged in the quantity and speed issues and the quality of their work will suffer as they will be looking for short cuts to be the fastest.
- Provide no feedback concerning QA members’ performance if you want to make them wonder if they are doing good or bad. They shouldn’t know their errors, have a chance to overcome their callowness or develop testing expertise at all.
- If you want to get the work done quickly, healthy incentives are not for you. You better try false promises to encourage testers to yield better results. Unfortunately, the disadvantage of this approach is that it works only a couple of times and then you lose their trust and your authority.
- It’s a good idea for you, as a bad test team leader, to profit from your members’ hard labor and diligence by grabbing all the credit for their testing efforts. It’s your leader’s choice whether to give them praise and appreciation they deserve.
- Moreover, you may as well avoid responsibility by exercising scape-goating by dumping your faults in the testing process on your members’ heads.
- Even if you are aware of your negative sides as a test manager, if it has worked such a long time, it will probably do longer still and there’s no need to change your attitude or anything. If testers don’t like something in your management, they’ll have to just get used or start looking for a new job elsewhere.
In case some of test leaders have recognized their own actions in the tips above, it’s advised to revise their management methods immediately not to let things get worse.
If you strive to be a better test manager, the highlighted words will give you clues on how to start.