5 Tips on Effective Offshore QA Team Management

TestFortExpert by TestFortExpert on 06/9/2014

5 Tips on Effective Offshore QA Team Management

It is a popular solution for large businesses nowadays which has many benefits. TestFort and many other offshore software testing  appeared due to the readiness of companies to outsource their product quality issues offshore and gain mutual advantages from such an organization of the working process.

In view of this situation, management processes have evolved respectively. Outsourcing companies often establish several offices across the world to extend their reach for customers and facilitate many associated issues.

If you are involved in managing a testing QA team of people located in different offshore offices, the following tips are for you.

Get to know your QA team members

Starting with the correct spelling and pronunciation of your colleagues’ names, try to better know them and make them know each other in order to strengthen your personal and communication bonds you need while working together. It’s a good idea to ask your QA team members to make simple one-sliders about themselves including a photo and some basic information.

Be a strong communicator & handle the language barrier

When you are working with people located offshore, communication skills gain even a more important value. You need to practice your communication skills and encourage that every team member learns English which is the language most frequently used for international business communication and documentation. It’s also essential to have assistants in those offices where the team members are not very good at English writing and can’t arrange the reports properly.

Arrange the realistic onshore-offshore balance

If your company delivers both development and testing services and has offshore offices, it’s tempting to assign the whole testing part to an offshore team. But this is a trap you don’t want to get in. Rather than thinking of the offshore percent of workload you’d like to reach in the project to reduce your target cost, look at what you are really able to offshore considering such issues as complexity of your business processes, accessibility constraints of the testing systems, etc.

 Effective Offshore QA Team Management

Adapt your issue management process

Most projects use management tools for documenting and tracking defects since these can be operated from either onshore or offshore locations. However, many projects miss out on issue management for resolving some functional, technical and business related queries offshore team might face during test phases. That’s why you should make sure your offshore team uses some web-powered document management system properly.

Manage the documentation on your deliverables properly

Work out a set of guidelines on documentation management covering test scenarios, test scripts, test execution and results documentation. Choose the right test management tool for your company’s needs bearing in mind their effectiveness and accessibility across different locations.

Use these tips to minimize the inconvenience of your offshore testing QA team’s remote location and to manage it more effectively.

We Work With

Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

Software is everywhere around us, and it’s essential for your testing team to be familiar with all the various types and platforms software can come with. In 21+ years, our QA team has tested every type of software there is, and here are some of their specialties.

There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

The success of a software project depends, among other things, on whether it’s the right fit for the industry it’s in. And that is true not just for the development stage, but also for QA. Different industry have different software requirements, and our team knows all about them.

Icon Manual Testing

Maximum precision and attention to detail for a spotless result.

Icon Testing Automation

We’ll automate thousands of tests for all-encompassing coverage.

Icon Testing Outsourcing

Outsource your testing needs to a team of experts with relevant skills.

Icon Testing Consulting

Overhaul your QA processes to achieve even more testing efficiency.

Icon QA

Thorough Quality Assurance for a project of any scale or complexity.

Icon API Testing

Verify the correct operation of as many APIs as your project needs.

Icon IoT Testing

Stay ahead of the growing Internet of Things market with timely testing.

Icon Web App Testing

Reach out to even more customers with a high-quality web application.

Icon Mobile App Testing

Help users fall in love with your mobile app with our texting expertise.

Icon CRM/ERP

Make sure your CRM/ERP system meets the needs of the stakeholders.

Icon Desktop Application Testing

We’ll check the stability, compatibility, and more of your desktop solution.

Icon Functional Testing

Is your app doing everything it’s supposed to? We’ll help you find out!

Icon Compatibility

Check how your solution works on different devices, platforms, and more.

Icon Usability

Find out if your software solution provides an engaging user experience.

Icon UI

Make sure your application’s UI logic works for all categories of users.

Icon Regression

We’ll verify the integrity of your application after recent code changes.

Icon Online Streaming & Entertainment

Stay on top of the media industry with a technically flawless solution.

Icon eCommerce & Retail

Does your store meet customer needs? We’ll help you know for sure!

Icon HR & Recruiting

Streamline HR processes with a solution that works like a clock

Icon Healthcare

Test the functionality, stability, scalability of your app and more.

Icon Fintech & Banking

Give your users what they want: a powerful, secure fintech product.


We use cookies to ensure your best experience. By continuing to browse this site, you accept the use of cookies and "third-party" cookies. For more information or to refuse consent to some cookies, please see our Privacy Policy and Cookie Policy